There is a myriad of reasons why you should invest in home health care. Home care supports activities of daily living (ADLs), diet & nutrition, medication management, caring companionship, one-on-one focus and support, and it’s an affordable alternative to facility or hospital care.
When choosing among a variety of providers, always ask these first:
Q: How long has the agency been in business?
First things first: you need an agency that’s been around the market for a long time. Health is not something to be taken lightly. Ask them how long they’ve been providing home care services. In addition to this, make sure that the agency is certified and licensed by the state.
Q: What kind of services do the agency provide?
Do they offer the services that the patient needs? Does the patient need physical therapy? Speech-language pathology services? Blood pressure, temperature, heart rate, and breathing monitoring? Make a list of all the services that the patient needs and coordinate them well with your chosen home health care provider here in the Philippines.
Q: What is the cost of their services?
Home health care cost is varied. It depends on the type of care, the place provided, and the region where you receive your care.
Also, does the agency offer discounts or free service to people with limited means? Do they provide a summary of benefits explaining all of the costs and payment plan options? These vital details are some of the reasons that make or break your choosing decision.
Q: How do they select and train their home care employees?
Always, always do a background check especially when it comes to credentials. Putting your loved ones’ life into the hands of another person can be scary. Determine whether the agency’s staff undergo a thorough, professional testing and screening process. The patient and family members should discuss the kind of care needed with a home care representative. This will help you decide whether the agency’s staff can meet the patient’s needs.
Q: How do they handle emergencies?
Are their home care providers available 24 hours a day, seven days a week? Not all agencies can provide this kind of service so better start with this if the patient’s condition is emergency-sensitive.
Inquire about how they follow up on and resolve problems. This helps ensure that the home health service provider is performing the services correctly and responding to the patient’s changing needs.
The most important thing to do before you settle on a home health care provider here in the Philippines is to check their reference. Request for a list of references like PCPs (Primary Care Physicians) who are affiliated with the service provider. Don’t forget to ask for feedbacks!